Debt collection -- Attempts to collect debt not owed -- Complaint #5946568
Complaint Overview
Complaint ID: 5946568
Company: Sentry Credit, INC.
Product: Debt collection
Sub-Product: Other debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt was already discharged in bankruptcy and is no longer owed
State: Kansas
ZIP Code: 662XX
Date Received: 2022-09-03T12:00:00-05:00
Date Sent to Company: 2022-09-03T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
SENTRY CREDIT INC, XXXX XXXX XXXX, XXXX, XXXX XXXX, is attempting to collect a debt that was discharged through a mediation order filled in XXXX XXXX ( Florida ) Small Claims court. The order was sent to Sentry Credit via email in XXXX and XXXX. The order was sent to XXXX and XXXX in XXXX. When Sentry Credit was contacted by phone they said that " it was not their responsibility to check with the original entity XXXX at XXXX XXXX, even though they knew the matter was in litigation. '' The impact of the reporting and attempt to collect a debt that is no longer owed significantly impacted my ability to obtain financing. XXXX and XXXX allege that the collection is verified, even though they have a copy of the order and can verify its veracity through the XXXX XXXX on-line system. Sentry Credit is alleging to the world that they are owed a debt that they are not, this is simply fraud. It appears that XXXX and XXXX are ignoring their responsibility to actual investigate disputes.
Frequently Asked Questions
What is Complaint #5946568 about?
Complaint #5946568 was filed against Sentry Credit, INC. regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2022-09-03T12:00:00-05:00.
How did Sentry Credit, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Sentry Credit, INC.?
Yes, visit the Sentry Credit, INC. company profile at readthecomplaint.com/company/sentry-credit-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.