Checking or savings account -- Managing an account -- Complaint #5946467
Complaint Overview
Complaint ID: 5946467
Company: Bok Financial CORP
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Problem using a debit or ATM card
State: Florida
ZIP Code: 32714
Date Received: 2022-09-03T12:00:00-05:00
Date Sent to Company: 2022-09-03T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I opened a claim with my bank for XXXX transactions made with my debit card ending in XXXX, because the seller never sent the items. The bank gave me a provisional credit, but then was reversed. I received a letter requesting more information about the case, that letter has a old date and I don't know I received it very late and as soon I received the letter I sent the information back to them on XX/XX/XXXX. I need to reopen the case for this XXXX transactions for merchandise not delivered. XXXX XXXX made on XX/XX/XXXX XXXX XXXX made on XX/XX/XXXXXXXX XXXX
Frequently Asked Questions
What is Complaint #5946467 about?
Complaint #5946467 was filed against Bok Financial CORP regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2022-09-03T12:00:00-05:00.
How did Bok Financial CORP respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Bok Financial CORP?
Yes, visit the Bok Financial CORP company profile at readthecomplaint.com/company/bok-financial-corp to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.