Mortgage -- Problem with a credit reporting company's investigation into an existing problem -- Complaint #5945990

Complaint Overview

Complaint ID: 5945990

Company: Caliber Home Loans, INC.

Product: Mortgage

Sub-Product: FHA mortgage

Issue: Problem with a credit reporting company's investigation into an existing problem

Sub-Issue: Their investigation did not fix an error on your report

State: Florida

ZIP Code: 33196

Date Received: 2022-09-03T12:00:00-05:00

Date Sent to Company: 2022-09-03T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I am submitting this CFPB Complaint to request CALIBER HOME LOANS, IN to remove the lat payments from my accounst bewing reporting on my Credit Report. I have kept a good paying history with you. I noticed a late payment on my credit report AND IM NEVER LATE. I typically have my account on automatic but misunderstood how the online system worked. Im asking as a long-time customer to please remove the late payment. My family and I have been through a lot since one of my family member got sick and we are finally getting back on our feet and this late payment is bringing us back down. CALIBER HOME LOANS, IN XXXX Date Opened : XX/XX/2001 Balance : {$0.00}

Frequently Asked Questions

What is Complaint #5945990 about?

Complaint #5945990 was filed against Caliber Home Loans, INC. regarding Mortgage specifically about Problem with a credit reporting company's investigation into an existing problem. It was received by the CFPB on 2022-09-03T12:00:00-05:00.

How did Caliber Home Loans, INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.

Can I see other complaints against Caliber Home Loans, INC.?

Yes, visit the Caliber Home Loans, INC. company profile at readthecomplaint.com/company/caliber-home-loans-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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