Credit card or prepaid card -- Problem when making payments -- Complaint #5944791
Complaint Overview
Complaint ID: 5944791
Company: Barclays Bank Delaware
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Problem when making payments
Sub-Issue: Problem during payment process
State: California
ZIP Code: 90250
Date Received: 2022-09-02T12:00:00-05:00
Date Sent to Company: 2022-09-02T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Barclay Card case number : XXXX My bank, XXXX XXXX XXXX sent {$860.00} to Barclays on XX/XX/2022 and it deposited XX/XX/2022. Barclay didn't post this amount to my account. I called my bank and Barclay over 10 times. Barclay resolutioncenter requested a copy of the paid check and they will be posted this amount directly, so I sent an emailof the copy XX/XX/2022. The check showed my Barclay account and name address clearly. Anyone can see well. After that I called a few more and asked online for posting my payment because the duedate is almost coming. But Barclay didn't solve it.
Frequently Asked Questions
What is Complaint #5944791 about?
Complaint #5944791 was filed against Barclays Bank Delaware regarding Credit card or prepaid card specifically about Problem when making payments. It was received by the CFPB on 2022-09-02T12:00:00-05:00.
How did Barclays Bank Delaware respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Barclays Bank Delaware?
Yes, visit the Barclays Bank Delaware company profile at readthecomplaint.com/company/barclays-bank-delaware to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.