Checking or savings account -- Closing an account -- Complaint #5943024
Complaint Overview
Complaint ID: 5943024
Company: Discover Bank
Product: Checking or savings account
Sub-Product: Checking account
Issue: Closing an account
Sub-Issue: Company closed your account
State: Maine
ZIP Code: 04240
Date Received: 2022-09-01T12:00:00-05:00
Date Sent to Company: 2022-09-01T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Discover closed my account without an explanation and has been unhelpful since I opened the account. From holding my checks to not letting me deposit money from my XXXX. Also customer service was not helpful at all every conversation with them amounted to this bad thing is happening to you and there's nothing I or you can do about it. I would at the very least like an explanation Routing number : XXXX Account number : XXXX
Frequently Asked Questions
What is Complaint #5943024 about?
Complaint #5943024 was filed against Discover Bank regarding Checking or savings account specifically about Closing an account. It was received by the CFPB on 2022-09-01T12:00:00-05:00.
How did Discover Bank respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Discover Bank?
Yes, visit the Discover Bank company profile at readthecomplaint.com/company/discover-bank to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.