Debt collection -- Attempts to collect debt not owed -- Complaint #5941975

Complaint Overview

Complaint ID: 5941975

Company: Alliance One, INC.

Product: Debt collection

Sub-Product: Other debt

Issue: Attempts to collect debt not owed

Sub-Issue: Debt was paid

State: Maryland

ZIP Code: 20708

Date Received: 2022-09-01T12:00:00-05:00

Date Sent to Company: 2022-09-01T12:00:00-05:00

Company Response: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I had payment arrangement with Alliance One in which they were debiting my account via a bank card for a traffic violation with XXXX XXXX XXXX XXXX. When I observed the debit for XXXX, XXXX, I reviewed prior statements and realized that they continued to debit my account long after the fine was paid. According to XXXX XXXX, the fine was paid XX/XX/XXXX and Alliance One continued to debit to XXXX. When I spoke to Alliance One, they said I am owed {$9.00} as an overpayment. My summons number is # XXXX. Alliance One states that the funds were forwarded to XXXX XXXX XXXX XXXX and XXXX XXXX XXXX XXXX states that they did not receive any additional funds. Alliance One telephone # XXXX

Frequently Asked Questions

What is Complaint #5941975 about?

Complaint #5941975 was filed against Alliance One, INC. regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2022-09-01T12:00:00-05:00.

How did Alliance One, INC. respond to this complaint?

The company responded with: "Closed with non-monetary relief". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against Alliance One, INC.?

Yes, visit the Alliance One, INC. company profile at readthecomplaint.com/company/alliance-one-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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