Checking or savings account -- Problem with a lender or other company charging your account -- Complaint #5936419
Complaint Overview
Complaint ID: 5936419
Company: Wells Fargo & Company
Product: Checking or savings account
Sub-Product: Other banking product or service
Issue: Problem with a lender or other company charging your account
Sub-Issue: Transaction was not authorized
State: Texas
ZIP Code: 78731
Date Received: 2022-08-31T12:00:00-05:00
Date Sent to Company: 2022-08-31T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I'm not sure if this is the correct site to file the complaint. I received a random text from a NJ number. The text read " [ Wells Fargo ] : Your online banking has been locked due to unusual activity. Please visit to XXXX XXXX XXXX XXXX '' From XXXX I do not have a wells fargo account so I knew this was bs.
Frequently Asked Questions
What is Complaint #5936419 about?
Complaint #5936419 was filed against Wells Fargo & Company regarding Checking or savings account specifically about Problem with a lender or other company charging your account. It was received by the CFPB on 2022-08-31T12:00:00-05:00.
How did Wells Fargo & Company respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Wells Fargo & Company?
Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.