Credit reporting, credit repair services, or other personal consumer reports -- Improper use of your report -- Complaint #5933590
Complaint Overview
Complaint ID: 5933590
Company: Equifax, INC.
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Improper use of your report
Sub-Issue: Credit inquiries on your report that you don't recognize
State: Kansas
ZIP Code: 67846
Date Received: 2022-08-30T12:00:00-05:00
Date Sent to Company: 2022-08-30T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
I was looking into my XXXX XXXX Account and noticed An unauthorized hard inquiry on my credit report from XXXX XXXX XXXX XXXX. Dated XX/XX/2022. I knew I had never asked for any credit with XXXX and had heard of XXXX XXXX XXXX. The hard inquiry only showed on the Equifax Credit report. I Immediately called them and filed a credit dispute. They sent me a email document showing my credit history and on page 13 of 16 appears the unauthorized credit inquiry. I called Equifax and had them freeze my credit information. The called XXXX XXXX XXXX who put me intouch with XXXX 's credit card fraud division. Who researched the fraudulent application and stopped the release of the XXXX credit card. XXXX is sending some sort of paperwork they want me to fill out and return but I will have to see what it entails. I have since frozen my credit reports with XXXX and XXXX also
Frequently Asked Questions
What is Complaint #5933590 about?
Complaint #5933590 was filed against Equifax, INC. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Improper use of your report. It was received by the CFPB on 2022-08-30T12:00:00-05:00.
How did Equifax, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Equifax, INC.?
Yes, visit the Equifax, INC. company profile at readthecomplaint.com/company/equifax-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.