Debt collection -- Written notification about debt -- Complaint #5933412
Complaint Overview
Complaint ID: 5933412
Company: United Resource Systems, INC
Product: Debt collection
Sub-Product: Medical debt
Issue: Written notification about debt
Sub-Issue: Didn't receive enough information to verify debt
State: California
ZIP Code: 90503
Date Received: 2022-08-30T12:00:00-05:00
Date Sent to Company: 2022-08-30T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
In XX/XX/XXXX, I did a XXXX at XXXX XXXX XXXX XXXX ( XXXX XXXX XXXX XXXX. XXXX XXXX. XXXX XXXX, CA XXXX ), but the doctor didn't told me that the XXXX XXXX XXXX XXXX is a out of network before sending me to the center, not providing any financial estimation as well, they billed me {$1300.00} about XXXX months later after finishing the XXXX, I would have went directly to the lab and went to the hospital if I known this was going to be this much. I had a couple a phone calls with XXXX XXXX XXXX XXXX between XX/XX/XXXX and XX/XX/XXXX for negotiating the bill, the final call was to ask them to provide evidence for providing financial estimation before sending me to the center or XXXX. However, I have not received the related documents. Then they just sent this bill to a collection agent ( UNITED RESOURCE SYSTEMS ) at XX/XX/XXXX without sending any notification, even the collection agent did not sent me any mail or any other notification about this collection, in other words, I do not even know I have this collection until yesterday I was going to query my credit report. No any mail before and after the provider sent this bill to the collection agent. Three things, 1 ) this was a surprise medical bill. 2 ) sent to collection agent without any notification. 3 ) doing medical collection during covid pandemic.
Frequently Asked Questions
What is Complaint #5933412 about?
Complaint #5933412 was filed against United Resource Systems, INC regarding Debt collection specifically about Written notification about debt. It was received by the CFPB on 2022-08-30T12:00:00-05:00.
How did United Resource Systems, INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against United Resource Systems, INC?
Yes, visit the United Resource Systems, INC company profile at readthecomplaint.com/company/united-resource-systems-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.