Debt collection -- False statements or representation -- Complaint #5933224

Complaint Overview

Complaint ID: 5933224

Company: Roadrunner Account Services, LLC

Product: Debt collection

Sub-Product: Auto debt

Issue: False statements or representation

Sub-Issue: Attempted to collect wrong amount

State: Illinois

ZIP Code: 601XX

Date Received: 2022-08-30T12:00:00-05:00

Date Sent to Company: 2022-08-30T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I have a retail installment contract in place with Roadrunner Financial. This contract is in violation of 15 USC 1602 ( h ) ( i ) ( l ), 15 USC 1693 ( l ), 15 USC 1662 ( b ) & 15 USC 1635 ( a ). 2. Due to the retail installment contract that Roadrunner Financial and I have in place being a credit sale. This puts Roadrunner Financial in violation of 15 USC 1602 ( h ) since they are not the original seller of the vehicle. Pursuant to 15 USC 1602 ( l ), this would imply that the debt for our XXXX XXXX XXXX XXXX XXXX is paid for, and the original seller XXXX XXXX XXXX , from which I purchased the vehicle, employed Roadrunner Financial to make it my duty as a consumer to pay independent of their duty to fulfill their obligations within our contract. As a result, this puts Roadrunner Financial in violation of 15 USC 1602 ( i ). 3. Roadrunner Financial is also in violation of 15 USC 1662 ( b ) by advertising that a specified down payment is required. On page one of the installment contract under the section titled sales agreement, subsection Down Payment states ; You also agree to pay or apply to the cash price, on or before the date of this contract, any cash, rebate, and net trade-in value described in the itemization of the amount financed. On page 2, under Itemization of Amount Financed on line g titled cash payment, the amount shows {$XXXX}. 4. Pursuant to 15 USC 1635 ( a ), The creditor shall clearly and conspicuously disclose, in accordance with regulations of the Board, to any obligor in a transaction subject to this section the rights of the obligor under this section. The creditor shall also provide, in accordance with regulations of the Board, appropriate forms for the obligor to exercise his right to rescind any transaction subject to this section. Per the contract between Roadrunner Financial and us, there is no clear and concise verbiage for the consumers right to rescind. 5. As a result of the violation of these Federal Regulation Codes, without further ado, Roadrunner Financial is ordered to return all expenses paid, including all fees, back to us via check or direct deposit and sign the title of the XXXX XXXX XXXX XXXX over to me, XXXX XXXX XXXX 6. As to the Arbitration and Provisions section in the Roadrunner Financial and our assigned contract, 15 USC 1693 ( l ) was violated. Furthermore, if Roadrunner Financial does not comply with this order, I will be forced to take legal action against them by filing motions with the appropriate federal and state regulatory bodies for violation of the Truth in Lending Act 15 USC 1602 ( h ) ( i ) ( l ), 15 USC 1693 ( l ) & 15 USC 1662 ( b ).

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This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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