Debt collection -- Attempts to collect debt not owed -- Complaint #5933213
Complaint Overview
Complaint ID: 5933213
Company: Aci Worldwide, CORP.
Product: Debt collection
Sub-Product: Other debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt was paid
State: Maryland
ZIP Code: 20708
Date Received: 2022-08-30T12:00:00-05:00
Date Sent to Company: 2022-08-30T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I was paying a traffic fine to the state of New York and satisfied the debt. ACI continued to deduct {$11.00} from my account. I've attempted once to resolve this and just recently sent another request to cease the debit.
Frequently Asked Questions
What is Complaint #5933213 about?
Complaint #5933213 was filed against Aci Worldwide, CORP. regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2022-08-30T12:00:00-05:00.
How did Aci Worldwide, CORP. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Aci Worldwide, CORP.?
Yes, visit the Aci Worldwide, CORP. company profile at readthecomplaint.com/company/aci-worldwide-corp to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.