Credit card or prepaid card -- Fees or interest -- Complaint #5932951
Complaint Overview
Complaint ID: 5932951
Company: Capital One Financial Corporation
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Fees or interest
Sub-Issue: Unexpected increase in interest rate
State: Arizona
ZIP Code: 85008
Date Received: 2022-08-30T12:00:00-05:00
Date Sent to Company: 2022-09-23T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Hello, Basically I have two credit cards I got while in XXXX XXXX in order to pay for a living, and I recently just graduated from college and both credit cards are maxed out and no matter how many payments I make the principal never goes down. Now, I assume Capital One and XXXX borrowed the {$4500.00} ish from the federal reserve at about 2 % interest, well I pay well over 20 % interest every month. I honestly have no clue what goods or services I even bought using my credit cards, but most of the money I spend goes right back into Capital One and XXXX. If my interest rate was capped at 10 % I think I would be able to pay them off. I also signed up for these cards before I was legally allowed to buy alcohol. So the government knows a XXXX year old is too irresponsible to not XXXX and XXXX. However, an XXXX year old is responsible enough to sign up for a credit card with 20+ % interest in order to " build credit. ''
Frequently Asked Questions
What is Complaint #5932951 about?
Complaint #5932951 was filed against Capital One Financial Corporation regarding Credit card or prepaid card specifically about Fees or interest. It was received by the CFPB on 2022-08-30T12:00:00-05:00.
How did Capital One Financial Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Capital One Financial Corporation?
Yes, visit the Capital One Financial Corporation company profile at readthecomplaint.com/company/capital-one-financial-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.