Checking or savings account -- Managing an account -- Complaint #5922737

Complaint Overview

Complaint ID: 5922737

Company: Wells Fargo & Company

Product: Checking or savings account

Sub-Product: Other banking product or service

Issue: Managing an account

Sub-Issue: Banking errors

State: Florida

ZIP Code: 33026

Date Received: 2022-08-27T12:00:00-05:00

Date Sent to Company: 2022-08-27T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

More than {$24000.00} were wire transferred out of my business checking account. I have been dealing with Wells Fargo since the day it happened. That was on XXXX second. Today XX/XX/XXXX I received a letter from Wells Fargo saying that they can not refund the money to me. There were other 2 fraudulent chqrges one for {$1000.00} and one for {$800.00}.

Frequently Asked Questions

What is Complaint #5922737 about?

Complaint #5922737 was filed against Wells Fargo & Company regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2022-08-27T12:00:00-05:00.

How did Wells Fargo & Company respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.

Can I see other complaints against Wells Fargo & Company?

Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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