Credit card or prepaid card -- Problem when making payments -- Complaint #5922621
Complaint Overview
Complaint ID: 5922621
Company: BMO Bank National Association
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Problem when making payments
Sub-Issue: Problem during payment process
State: Florida
ZIP Code: 342XX
Date Received: 2022-08-28T12:00:00-05:00
Date Sent to Company: 2022-08-28T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Per the attached letter from XXXX Bank dated XX/XX/2022, payment of {$450.00} was made against account number ending XXXX XXXX. As of this writing, the payment has not been credited to my account. It is obvious that payments are intentionally processed slowly in order to gain additional interest revenue for the institution. Also, for the record, the other bank listed on the letter processed the payment within 2 days.
Frequently Asked Questions
What is Complaint #5922621 about?
Complaint #5922621 was filed against BMO Bank National Association regarding Credit card or prepaid card specifically about Problem when making payments. It was received by the CFPB on 2022-08-28T12:00:00-05:00.
How did BMO Bank National Association respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against BMO Bank National Association?
Yes, visit the BMO Bank National Association company profile at readthecomplaint.com/company/bmo-bank-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.