Credit reporting, credit repair services, or other personal consumer reports -- Fraud or scam -- Complaint #5921231
Complaint Overview
Complaint ID: 5921231
Company: Top Flight Assistance (Top Flight Credit Assistance)
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit repair services
Issue: Fraud or scam
State: Ohio
ZIP Code: 45231
Date Received: 2022-08-26T12:00:00-05:00
Date Sent to Company: 2022-09-12T12:00:00-05:00
Company Response: Untimely response
Timely Response: No
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
On XX/XX/2022 I paid {$1000.00} to Top Flight Assistance for credit repair services. After months of no contact, the company is now unreachable by phone or email, and I have not received any of the agreed upon services as stated in service agreement contract. I have made several failed attempts at messages thru the companys app based client portal, which Ive since been locked out of, and attempted calls and texts to members of the staff who originally were tasked to handle my account.
Frequently Asked Questions
What is Complaint #5921231 about?
Complaint #5921231 was filed against Top Flight Assistance (Top Flight Credit Assistance) regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Fraud or scam. It was received by the CFPB on 2022-08-26T12:00:00-05:00.
How did Top Flight Assistance (Top Flight Credit Assistance) respond to this complaint?
The company responded with: "Untimely response". The response was not timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Top Flight Assistance (Top Flight Credit Assistance)?
Yes, visit the Top Flight Assistance (Top Flight Credit Assistance) company profile at readthecomplaint.com/company/top-flight-assistance-top-flight-credit-assistance to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.