Checking or savings account -- Closing an account -- Complaint #5920417
Complaint Overview
Complaint ID: 5920417
Company: Truist Financial Corporation
Product: Checking or savings account
Sub-Product: Savings account
Issue: Closing an account
Sub-Issue: Funds not received from closed account
State: New Jersey
ZIP Code: 08865
Date Received: 2022-08-26T12:00:00-05:00
Date Sent to Company: 2022-08-26T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I've tried several times to get the remaining balance of my account with no success. XXXX called several names for thrown out of the branches. Truist Bank
Frequently Asked Questions
What is Complaint #5920417 about?
Complaint #5920417 was filed against Truist Financial Corporation regarding Checking or savings account specifically about Closing an account. It was received by the CFPB on 2022-08-26T12:00:00-05:00.
How did Truist Financial Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Truist Financial Corporation?
Yes, visit the Truist Financial Corporation company profile at readthecomplaint.com/company/truist-financial-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.