Vehicle loan or lease -- Problems at the end of the loan or lease -- Complaint #5917882
Complaint Overview
Complaint ID: 5917882
Company: Westcreek Financial
Product: Vehicle loan or lease
Sub-Product: Lease
Issue: Problems at the end of the loan or lease
Sub-Issue: Problem with paying off the loan
State: Florida
ZIP Code: 34986
Date Received: 2022-08-25T12:00:00-05:00
Date Sent to Company: 2022-08-25T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I was scheduled to pay off a debt with koalifi. When I called to make the final payment I was a few days late and they had quadrupled my debt
Frequently Asked Questions
What is Complaint #5917882 about?
Complaint #5917882 was filed against Westcreek Financial regarding Vehicle loan or lease specifically about Problems at the end of the loan or lease. It was received by the CFPB on 2022-08-25T12:00:00-05:00.
How did Westcreek Financial respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Vehicle loan or lease) and describe your issue in detail.
Can I see other complaints against Westcreek Financial?
Yes, visit the Westcreek Financial company profile at readthecomplaint.com/company/westcreek-financial to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.