Debt collection -- Threatened to contact someone or share information improperly -- Complaint #5909839
Complaint Overview
Complaint ID: 5909839
Company: The Cbe Group, INC.
Product: Debt collection
Sub-Product: Other debt
Issue: Threatened to contact someone or share information improperly
Sub-Issue: Contacted you after you asked them to stop
State: Florida
ZIP Code: 33563
Date Received: 2022-08-23T12:00:00-05:00
Date Sent to Company: 2022-08-23T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I received a call from CBE Group on XX/XX/2022 at XXXX from phone number XXXX. I answered and was asked if for me by name. They then attempted to verify who I was by stating the last 4 of my social security number and asking me to verify. The person then argued with me when I said that the last 4 of my social security number is protected information and that the collection company should not be giving it out freely to verify who they are talking with. I have delt with this agency years ago about this very thing. They have not changed.
Frequently Asked Questions
What is Complaint #5909839 about?
Complaint #5909839 was filed against The Cbe Group, INC. regarding Debt collection specifically about Threatened to contact someone or share information improperly. It was received by the CFPB on 2022-08-23T12:00:00-05:00.
How did The Cbe Group, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against The Cbe Group, INC.?
Yes, visit the The Cbe Group, INC. company profile at readthecomplaint.com/company/the-cbe-group-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.