Credit card or prepaid card -- Other features, terms, or problems -- Complaint #5909732
Complaint Overview
Complaint ID: 5909732
Company: Wells Fargo & Company
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Other features, terms, or problems
Sub-Issue: Other problem
State: Florida
ZIP Code: XXXXX
Date Received: 2022-08-23T12:00:00-05:00
Date Sent to Company: 2022-08-23T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Wells Fargo closed my card without notice last XXXX XXXX They gave me no opportunity to pay any balance due and charged off on their own {$470.00} on XX/XX/2021. They immediately started reporting this to the Credit Bureaus as a charge-off. To reiterate, I was given no opportunity to cure on a card I spent about $ XXXX a month on - paying off constantly. To add fuel to the fire, the {$470.00} charge off amount had turned into multiple requests from Wells Fargo asking me to pay a balance due of {$1300.00}. Evidence is attached - the numbers do not lie. Why would the number be inflated? I appreciate resolution on this matter.
Frequently Asked Questions
What is Complaint #5909732 about?
Complaint #5909732 was filed against Wells Fargo & Company regarding Credit card or prepaid card specifically about Other features, terms, or problems. It was received by the CFPB on 2022-08-23T12:00:00-05:00.
How did Wells Fargo & Company respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Wells Fargo & Company?
Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.