Money transfer, virtual currency, or money service -- Fraud or scam -- Complaint #5908589
Complaint Overview
Complaint ID: 5908589
Company: Block, INC.
Product: Money transfer, virtual currency, or money service
Sub-Product: Mobile or digital wallet
Issue: Fraud or scam
State: Virginia
ZIP Code: 233XX
Date Received: 2022-08-23T12:00:00-05:00
Date Sent to Company: 2022-08-23T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Cash App suspended my access around XXXX of 2021 they advised that I violated policy. They did not advise me as to what policy was violated. I verified my identity as request by cash app management to retain my account. After verifying identity as requested, there was no turn around or information received as to what policy was violated and why my account was suspended. After reviewing the policy for myself, I found no illegitimacy derailing from policy rules/guidelines. I filed a complaint with Cashapp the XXXX and FDIC with no resolution. I will also file a complaint with XXXX XXXX
Frequently Asked Questions
What is Complaint #5908589 about?
Complaint #5908589 was filed against Block, INC. regarding Money transfer, virtual currency, or money service specifically about Fraud or scam. It was received by the CFPB on 2022-08-23T12:00:00-05:00.
How did Block, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Block, INC.?
Yes, visit the Block, INC. company profile at readthecomplaint.com/company/block-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.