Checking or savings account -- Managing an account -- Complaint #5906578
Complaint Overview
Complaint ID: 5906578
Company: Capital One Financial Corporation
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Problem using a debit or ATM card
State: Tennessee
ZIP Code: 371XX
Date Received: 2022-08-22T12:00:00-05:00
Date Sent to Company: 2022-08-22T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
on XX/XX/XXXX XXXX, someone by the name of XXXX XXXX took at XXXX, from a XXXX account in my name, i dont know who this was, it was stolen from my account, .I told the bank about it, they investigated and said theres nothing they can do. capital one 360 checking account
Frequently Asked Questions
What is Complaint #5906578 about?
Complaint #5906578 was filed against Capital One Financial Corporation regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2022-08-22T12:00:00-05:00.
How did Capital One Financial Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Capital One Financial Corporation?
Yes, visit the Capital One Financial Corporation company profile at readthecomplaint.com/company/capital-one-financial-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.