Credit card or prepaid card -- Struggling to pay your bill -- Complaint #5902399
Complaint Overview
Complaint ID: 5902399
Company: Wells Fargo & Company
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Struggling to pay your bill
Sub-Issue: Credit card company won't work with you while you're going through financial hardship
State: Delaware
ZIP Code: 19802
Date Received: 2022-08-21T12:00:00-05:00
Date Sent to Company: 2022-08-21T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I had to get a XXXX done a XXXX to be exact due to XXXX XXXX the procedure happen on XX/XX/2022 and wells fargo didn't give me any hardship for my credit card payments forbearance for not making my credit card payments i explained to them that my XXXX was 8 weeks and they didn't care and reported my credit card payments late i attached my XXXX documents below
Frequently Asked Questions
What is Complaint #5902399 about?
Complaint #5902399 was filed against Wells Fargo & Company regarding Credit card or prepaid card specifically about Struggling to pay your bill. It was received by the CFPB on 2022-08-21T12:00:00-05:00.
How did Wells Fargo & Company respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Wells Fargo & Company?
Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.