Checking or savings account -- Problem with a lender or other company charging your account -- Complaint #5901315
Complaint Overview
Complaint ID: 5901315
Company: America First Federal Credit Union
Product: Checking or savings account
Sub-Product: Checking account
Issue: Problem with a lender or other company charging your account
Sub-Issue: Transaction was not authorized
State: Utah
ZIP Code: 84128
Date Received: 2022-08-21T12:00:00-05:00
Date Sent to Company: 2022-08-21T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
These two numbers, XXXX ( XXXX ) XXXX and XXXX ( XXXX ) XXXX, have sent me a text message attempting to defraud by having me, and potentially some legitimate America First customers, click the fraudulent link. They are not from America First Credit Union. Please identify who these scammers are and shut them down. Text message : American First Credit Union : We're restricting your account untiI we can verify recent updates made on account, Visit XXXX XXXX XXXX XXXX to verify.
Frequently Asked Questions
What is Complaint #5901315 about?
Complaint #5901315 was filed against America First Federal Credit Union regarding Checking or savings account specifically about Problem with a lender or other company charging your account. It was received by the CFPB on 2022-08-21T12:00:00-05:00.
How did America First Federal Credit Union respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against America First Federal Credit Union?
Yes, visit the America First Federal Credit Union company profile at readthecomplaint.com/company/america-first-federal-credit-union to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.