Payday loan, title loan, or personal loan -- Getting a line of credit -- Complaint #5900505

Complaint Overview

Complaint ID: 5900505

Company: Mr. Cooper Group INC.

Product: Payday loan, title loan, or personal loan

Sub-Product: Personal line of credit

Issue: Getting a line of credit

State: Missouri

ZIP Code: XXXXX

Date Received: 2022-08-20T12:00:00-05:00

Date Sent to Company: 2022-08-20T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Tags: Older American

Consumer Narrative

XXXX XXXX ( Mr. Cooper ) refused a " Reverse Mortgage '' on a 3.875 % loan {$250.00} House with {$82.00} left on the mortgage. My age is XXXX with the need for senior citizen.line of credit.

Frequently Asked Questions

What is Complaint #5900505 about?

Complaint #5900505 was filed against Mr. Cooper Group INC. regarding Payday loan, title loan, or personal loan specifically about Getting a line of credit. It was received by the CFPB on 2022-08-20T12:00:00-05:00.

How did Mr. Cooper Group INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Payday loan, title loan, or personal loan) and describe your issue in detail.

Can I see other complaints against Mr. Cooper Group INC.?

Yes, visit the Mr. Cooper Group INC. company profile at readthecomplaint.com/company/mr-cooper-group-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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