Mortgage -- Struggling to pay mortgage -- Complaint #5898923

Complaint Overview

Complaint ID: 5898923

Company: Shellpoint Partners, LLC

Product: Mortgage

Sub-Product: FHA mortgage

Issue: Struggling to pay mortgage

State: Texas

ZIP Code: 763XX

Date Received: 2022-08-19T12:00:00-05:00

Date Sent to Company: 2022-08-19T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX # XXXX ), XXXX XXXX XXXX XXXX XXXX # XXXX ), XXXX XXXX XXXX XXXX # XXXX ), XXXX XXXX XXXX XXXX # XXXX ), and XXXX XXXX XXXX XXXX # XXXX ), The above mentioned attorneys Filed a misleading petition/obtained default judgment that caused my XXXX XXXX debt free " Homestead XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX '' ( appraised at {$68000.00} ) to be foreclosed on and relocated from XXXX XXXX XXXX, XXXXXXXX XXXX XXXX XXXXXXXX XXXX to an unknown location in XXXX XXXXXXXX XXXX Neither XXXX XXXX XXXX, clients, successors, entities, or persons held any lien security interest against my property. To shorten a long story, XXXX XXXX XXXX failed to pursue due diligence and improperly foreclosed on my Homestead under the impression that my Homestead belonged to another person. " On or about XXXX XXXX, Attorney XXXX XXXX XXXX confirmed to both XXXX Police XXXX XXXX XXXX, and myself that I would be financially compensated for the financial injury they committed towards my family homestead. Its been over XXXX months and I have yet to receive any compensation whatsoever, and now they are avoiding responding to me. Through open records request, I also discovered that XXXX XXXX XXXX and its clients failed to obtain any building permits and TxDMV single trip moving permits as is required by law to relocate my Homestead Property. The permit violations alone carry a {$2000.00} dollar a day fine from February till today, and the fines continue until XXXX XXXX XXXX and its successors cure the permit violations. To date and counting the XXXX XXXX XXXX will owe XXXXXXXX XXXX XXXX {$320000.00} in fines, notwithstanding the injuries owed to myself and my family. My XXXX just XXXX of XXXX and the funeral bill nearly bankrupted me. I've also had to move my XXXX and XXXX XXXX out of a very hostile environment. I am taking on extra debt and times are too hard for XXXX XXXX XXXX to do ignore its responsibilities to everyday working families. XXXX XXXX Officials have informed me that XXXX XXXX XXXX CAN NOT DELIVER MY HOMESTEAD BACK TO XXXX AS DOING SO WOULD VIOLATE XXXX XXXX LAWS ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ...... SO WHAT OTHER CHOICE DO THEY HAVE BUT TO COMPENSATE ME AS THEY CONFIRMED THEY WOULD TO XXXXXXXX XXXX XXXX XXXX XXXX AND MYSELF NEARLY XXXX MONTHS AGO? I am in the process of trying to find a new homestead for my family, and having to take on debt that I wouldn't otherwise have had to take had XXXX XXXX XXXX not illegally foreclosed my home in the first place. In XXXX name please help.

Frequently Asked Questions

What is Complaint #5898923 about?

Complaint #5898923 was filed against Shellpoint Partners, LLC regarding Mortgage specifically about Struggling to pay mortgage. It was received by the CFPB on 2022-08-19T12:00:00-05:00.

How did Shellpoint Partners, LLC respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.

Can I see other complaints against Shellpoint Partners, LLC?

Yes, visit the Shellpoint Partners, LLC company profile at readthecomplaint.com/company/shellpoint-partners-llc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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