Money transfer, virtual currency, or money service -- Fraud or scam -- Complaint #5898622
Complaint Overview
Complaint ID: 5898622
Company: Movocash, INC.
Product: Money transfer, virtual currency, or money service
Sub-Product: Mobile or digital wallet
Issue: Fraud or scam
State: Georgia
ZIP Code: 30319
Date Received: 2022-08-19T12:00:00-05:00
Date Sent to Company: 2023-01-17T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have received multiple emails from MOVO ( MOVO-Cash ) over the past two weeks that indicate an account was opened in my name, and that there was transaction activity. I notified the company that I did not open any account, and that this was fraudulent. Subsequently, I received another email today ( XX/XX/22 ) notifying me that the password on my account had been changed. This again is fraudulent activity. When I call the support number for the company it does not appear to be legitimate. Specifically, there is background noise/music that is unusual.
Frequently Asked Questions
What is Complaint #5898622 about?
Complaint #5898622 was filed against Movocash, INC. regarding Money transfer, virtual currency, or money service specifically about Fraud or scam. It was received by the CFPB on 2022-08-19T12:00:00-05:00.
How did Movocash, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Movocash, INC.?
Yes, visit the Movocash, INC. company profile at readthecomplaint.com/company/movocash-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.