Money transfer, virtual currency, or money service -- Confusing or missing disclosures -- Complaint #5898036
Complaint Overview
Complaint ID: 5898036
Company: Chime Financial INC
Product: Money transfer, virtual currency, or money service
Sub-Product: Mobile or digital wallet
Issue: Confusing or missing disclosures
State: California
ZIP Code: 953XX
Date Received: 2022-08-19T12:00:00-05:00
Date Sent to Company: 2022-08-19T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
The bank is called Chime, I have a checking account with them, the question is that I carry out a transaction with a person I met on the Internet, request the services of said person, make a payment in which I was never notified that said transactions were carried out. they say that they are not refundable finish the transfer and the person notified me that he did not receive said money that he received an email from chime hey they notified him that she could not use said money because he needed to upload documents anyway I called chime they told me that it was impossible to reimburse and neither she nor I have the money in total it was {$140.00} dollars and the person was upset for not receiving his corresponding payment and I did not receive my service this was on XX/XX/XXXXXXXX XXXX
Frequently Asked Questions
What is Complaint #5898036 about?
Complaint #5898036 was filed against Chime Financial INC regarding Money transfer, virtual currency, or money service specifically about Confusing or missing disclosures. It was received by the CFPB on 2022-08-19T12:00:00-05:00.
How did Chime Financial INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Chime Financial INC?
Yes, visit the Chime Financial INC company profile at readthecomplaint.com/company/chime-financial-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.