Checking or savings account -- Problem with a lender or other company charging your account -- Complaint #5894938
Complaint Overview
Complaint ID: 5894938
Company: TD Bank US Holding Company
Product: Checking or savings account
Sub-Product: Checking account
Issue: Problem with a lender or other company charging your account
Sub-Issue: Transaction was not authorized
State: Massachusetts
ZIP Code: 021XX
Date Received: 2022-08-18T12:00:00-05:00
Date Sent to Company: 2022-08-18T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I logged into my account today and Td Bank check out {$480.00} something about some old accounts that were charged off do you shouldnt be able to go in and take money out now I cant get cash or money or pay my electric bill no one is willing to help me I have {$35.00} left in my name now my current account that I have with them from which two years has been in good standing I stopped by branch office no one wanted to help me there just give me a number to call I called the number and no ones been able to do anything no one wont help me and no one will let me get my money back
Frequently Asked Questions
What is Complaint #5894938 about?
Complaint #5894938 was filed against TD Bank US Holding Company regarding Checking or savings account specifically about Problem with a lender or other company charging your account. It was received by the CFPB on 2022-08-18T12:00:00-05:00.
How did TD Bank US Holding Company respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against TD Bank US Holding Company?
Yes, visit the TD Bank US Holding Company company profile at readthecomplaint.com/company/td-bank-us-holding-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.