Debt collection -- Communication tactics -- Complaint #5894317
Complaint Overview
Complaint ID: 5894317
Company: Convergent Resources, INC.
Product: Debt collection
Sub-Product: Other debt
Issue: Communication tactics
Sub-Issue: You told them to stop contacting you, but they keep trying
State: Tennessee
ZIP Code: XXXXX
Date Received: 2022-08-18T12:00:00-05:00
Date Sent to Company: 2022-08-18T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
I was called by my father today and informed that the collection agency has now contacted my little brother XXXX who is in the XXXX XXXX trying to get a clearance. They were told to stop calling members of my family as it violates state and federal laws. This marks a year long issue with this company.
Frequently Asked Questions
What is Complaint #5894317 about?
Complaint #5894317 was filed against Convergent Resources, INC. regarding Debt collection specifically about Communication tactics. It was received by the CFPB on 2022-08-18T12:00:00-05:00.
How did Convergent Resources, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Convergent Resources, INC.?
Yes, visit the Convergent Resources, INC. company profile at readthecomplaint.com/company/convergent-resources-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.