Credit card or prepaid card -- Getting a credit card -- Complaint #5889996
Complaint Overview
Complaint ID: 5889996
Company: Experian Information Solutions INC.
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Getting a credit card
Sub-Issue: Card opened as result of identity theft or fraud
State: Washington
ZIP Code: 98118
Date Received: 2022-08-17T12:00:00-05:00
Date Sent to Company: 2022-08-17T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Around XXXX XXXX, XX/XX/XXXX, I tried to apply for a credit card to XXXX XXXX but I got denied and they sent me a letter stating that the reason for the denial is I have delinquent payments.I then checked online for my Credit report history and found out that someone opened a fraudulent accounts under my name.I tried to dispute it yesterday XXXX XXXX XXXX XXXX I called Experian to ask them about the problem and the costumer service told me to report the problem to you guys.the amount of the outstanding balance from the fraudulent accounts are more or less {$40000.00} between the 2 accounts.
Frequently Asked Questions
What is Complaint #5889996 about?
Complaint #5889996 was filed against Experian Information Solutions INC. regarding Credit card or prepaid card specifically about Getting a credit card. It was received by the CFPB on 2022-08-17T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.