Debt collection -- Written notification about debt -- Complaint #5886194
Complaint Overview
Complaint ID: 5886194
Company: Plusfour, INC
Product: Debt collection
Sub-Product: Medical debt
Issue: Written notification about debt
Sub-Issue: Didn't receive notice of right to dispute
State: Nevada
ZIP Code: 89156
Date Received: 2022-08-16T12:00:00-05:00
Date Sent to Company: 2022-08-16T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Okay, there wasn't a way to put this on the previous screens... Hello! I called Plusfour Inc. to pay a debt to work toward fixing my credit. A friend said to make sure I get a physical letter stating it will be taken off my credit report. When I spoke to someone at Plusfour they stated they will digitally take it off the credit bureaus, but a letter would be {$10.00}. When I stated it should be free, they said that is policy and they have been charging it for years. When I told my friend, he said it should be free, absolutely do not pay for a letter. So here I am asking what the law is and why {$10.00} is being charged for a letter that would take {$0.00} cents to mail. I live in the same city they are located, so I could even save them a stamp by picking it up. Plusfour Inc Address : XXXX XXXX XXXX XXXX XXXX XXXX, XXXX, NV XXXX Phone : XXXX
Frequently Asked Questions
What is Complaint #5886194 about?
Complaint #5886194 was filed against Plusfour, INC regarding Debt collection specifically about Written notification about debt. It was received by the CFPB on 2022-08-16T12:00:00-05:00.
How did Plusfour, INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Plusfour, INC?
Yes, visit the Plusfour, INC company profile at readthecomplaint.com/company/plusfour-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.