Debt collection -- Written notification about debt -- Complaint #5880628
Complaint Overview
Complaint ID: 5880628
Company: United Collection Bureau, INC.
Product: Debt collection
Sub-Product: Medical debt
Issue: Written notification about debt
Sub-Issue: Didn't receive notice of right to dispute
State: Michigan
ZIP Code: 48091
Date Received: 2022-08-15T12:00:00-05:00
Date Sent to Company: 2022-08-15T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I was injured at work in the XXXX of XXXX, requiring a medical test at a local hospital. The entire matter was handled by my employer 's worker 's compensation coverage. The hospital forwarded a bill to collections without making any attempt to collect from me. If I had received a bill or a phone call from either the hospital or the collection agency, I would have notified my employer and the matter would have been resolved through worker 's compensation. Instead, I discovered the outstanding bill when I did a periodic check of my credit report. At no time in the two years prior to this discovery was I notified that I was regarded as having an outstanding debt : it was simply forwarded, and now my credit score has plummeted due to this derogatory entry on my report. I have notified my employer of this debt and expect speedy resolution so that the debt is satisfied. I have also written to the collection agency.
Frequently Asked Questions
What is Complaint #5880628 about?
Complaint #5880628 was filed against United Collection Bureau, INC. regarding Debt collection specifically about Written notification about debt. It was received by the CFPB on 2022-08-15T12:00:00-05:00.
How did United Collection Bureau, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against United Collection Bureau, INC.?
Yes, visit the United Collection Bureau, INC. company profile at readthecomplaint.com/company/united-collection-bureau-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.