Credit card or prepaid card -- Closing your account -- Complaint #5868801
Complaint Overview
Complaint ID: 5868801
Company: HSBC North America Holdings INC.
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Closing your account
Sub-Issue: Company closed your account
State: New York
ZIP Code: 12550
Date Received: 2022-08-11T12:00:00-05:00
Date Sent to Company: 2022-08-11T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XX/XX/2022 I noticed HSBC for a validation of debt, to which they have not responded. The validation also included several violations of the FDCPA and FCRA of which I invoiced them as well. HSBC reported my private transactions without clearly and concisely informing me of their intentions, which is a clear violation Gramm-Leach Bliley act 6802. To date they have failed to produce the requested information and have failed to correct their reporting of my private information.
Frequently Asked Questions
What is Complaint #5868801 about?
Complaint #5868801 was filed against HSBC North America Holdings INC. regarding Credit card or prepaid card specifically about Closing your account. It was received by the CFPB on 2022-08-11T12:00:00-05:00.
How did HSBC North America Holdings INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against HSBC North America Holdings INC.?
Yes, visit the HSBC North America Holdings INC. company profile at readthecomplaint.com/company/hsbc-north-america-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.