Checking or savings account -- Managing an account -- Complaint #5861463
Complaint Overview
Complaint ID: 5861463
Company: Barclays Bank Delaware
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Deposits and withdrawals
State: Pennsylvania
ZIP Code: 187XX
Date Received: 2022-08-09T12:00:00-05:00
Date Sent to Company: 2022-08-09T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American, Servicemember
Consumer Narrative
Received vendor credit ( XXXX XXXX XXXX XXXX ), {$1800.00} back in mid XXXX, credit has been sitting on my Barclays credit card account ( # XXXX ) up until now, XX/XX/2022. I have always maintained this credit balance and pay immediately for any purchases so that my card balance is always a {$1800.00} credit. Have contacted them to deposit this amount to my bank account. This procedure has already been accomplished before, but for a lesser amount. Have contacted customer service at least six times to accomplish this and the respomse is always " the check is in the mail ''. Being a senior xxxx person, the return of these funds are invaluable to me. Please, please do all possible for a swift conclusion to this matter.
Frequently Asked Questions
What is Complaint #5861463 about?
Complaint #5861463 was filed against Barclays Bank Delaware regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2022-08-09T12:00:00-05:00.
How did Barclays Bank Delaware respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Barclays Bank Delaware?
Yes, visit the Barclays Bank Delaware company profile at readthecomplaint.com/company/barclays-bank-delaware to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.