Debt collection -- Communication tactics -- Complaint #5840204

Complaint Overview

Complaint ID: 5840204

Company: TD Bank US Holding Company

Product: Debt collection

Sub-Product: Credit card debt

Issue: Communication tactics

Sub-Issue: You told them to stop contacting you, but they keep trying

State: Maine

ZIP Code: 039XX

Date Received: 2022-08-03T12:00:00-05:00

Date Sent to Company: 2022-08-03T12:00:00-05:00

Company Response: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I have spoken with XXXX XXXX about the debt they purchased and have asked them to stop calling me multiple times as I am not interested in working with them. They have called me on two different phone numbers and also continue to send me mail. They are very aggressive on the phone when I explain that I am not working with them, I have worked with the creditor directly for resolution and have asked multiple times for them to stop contacting me. I receive multiple calls per week from restricted and unrestricted numbers, as well as mail disguised as other types of mail.

Frequently Asked Questions

What is Complaint #5840204 about?

Complaint #5840204 was filed against TD Bank US Holding Company regarding Debt collection specifically about Communication tactics. It was received by the CFPB on 2022-08-03T12:00:00-05:00.

How did TD Bank US Holding Company respond to this complaint?

The company responded with: "Closed with non-monetary relief". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against TD Bank US Holding Company?

Yes, visit the TD Bank US Holding Company company profile at readthecomplaint.com/company/td-bank-us-holding-company to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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