Debt collection -- False statements or representation -- Complaint #5840142
Complaint Overview
Complaint ID: 5840142
Company: I.C. System, INC.
Product: Debt collection
Sub-Product: Other debt
Issue: False statements or representation
Sub-Issue: Attempted to collect wrong amount
State: North Carolina
ZIP Code: 287XX
Date Received: 2022-08-03T12:00:00-05:00
Date Sent to Company: 2022-08-03T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I attempted to settle an account. When speaking with a representative, she said that in order to pay this, she needed updated personal information. She refused to accept payment without a lot personal information that I did not feel comfortable giving. Part of the reason she wanted this updated information was because they put this on my credit without notifying me first. She wanted the opportunity to rectify that. The ironic part was that I was trying to settle the debt and she wouldn't allow me to do so.
Frequently Asked Questions
What is Complaint #5840142 about?
Complaint #5840142 was filed against I.C. System, INC. regarding Debt collection specifically about False statements or representation. It was received by the CFPB on 2022-08-03T12:00:00-05:00.
How did I.C. System, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against I.C. System, INC.?
Yes, visit the I.C. System, INC. company profile at readthecomplaint.com/company/i-c-system-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.