Debt collection -- Attempts to collect debt not owed -- Complaint #5828461

Complaint Overview

Complaint ID: 5828461

Company: Convergent Resources, INC.

Product: Debt collection

Sub-Product: Other debt

Issue: Attempts to collect debt not owed

Sub-Issue: Debt was result of identity theft

State: Alabama

ZIP Code: 360XX

Date Received: 2022-07-31T12:00:00-05:00

Date Sent to Company: 2022-07-31T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

A XXXX account became deliquent on XX/XX/2016, with a balance forwarded to a collection in the amount of {$840.00}. I have contacted XXXX several times and asked them to remove this account from my credit file. They have threatened me numerous of times and told me they would ruin my credit if I didn't pay the bill.

Frequently Asked Questions

What is Complaint #5828461 about?

Complaint #5828461 was filed against Convergent Resources, INC. regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2022-07-31T12:00:00-05:00.

How did Convergent Resources, INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against Convergent Resources, INC.?

Yes, visit the Convergent Resources, INC. company profile at readthecomplaint.com/company/convergent-resources-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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