Vehicle loan or lease -- Getting a loan or lease -- Complaint #5827994
Complaint Overview
Complaint ID: 5827994
Company: Heritage Financial Group, INC.
Product: Vehicle loan or lease
Sub-Product: Lease
Issue: Getting a loan or lease
Sub-Issue: Changes in terms mid-deal or after closing
State: Ohio
ZIP Code: 44107
Date Received: 2022-07-31T12:00:00-05:00
Date Sent to Company: 2022-07-31T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
My sister lease a car with a XXXX XXXX And they tell me the my license was going to use only to take the car out of the lot The I not was a co signed so now I was checking my credit score and now the car show the is on my name. I tell the them I got a loan already for my truck the I'm paying the i can't have another loan and they check my credit like 20 time with out ask me and they don't want to take my name out of that car I didn't buy that car I'm frustrated because I'm trying to fixes my credit
Frequently Asked Questions
What is Complaint #5827994 about?
Complaint #5827994 was filed against Heritage Financial Group, INC. regarding Vehicle loan or lease specifically about Getting a loan or lease. It was received by the CFPB on 2022-07-31T12:00:00-05:00.
How did Heritage Financial Group, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Vehicle loan or lease) and describe your issue in detail.
Can I see other complaints against Heritage Financial Group, INC.?
Yes, visit the Heritage Financial Group, INC. company profile at readthecomplaint.com/company/heritage-financial-group-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.