Credit reporting, credit repair services, or other personal consumer reports -- Problem with a company's investigation into an existing issue -- Complaint #5826830
Complaint Overview
Complaint ID: 5826830
Company: Experian Information Solutions INC.
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Other personal consumer report
Issue: Problem with a company's investigation into an existing issue
Sub-Issue: Their investigation did not fix an error on your report
State: Texas
ZIP Code: 76502
Date Received: 2022-07-30T12:00:00-05:00
Date Sent to Company: 2022-07-30T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I contacted Experian Rent Bureau in XX/XX/XXXX to request validation for a debt they are reporting I received a response back dating XX/XX/XXXX advising the account was accurate I called to Experian Rent to get a explanation of the form that was sent to and ask if I can something in writing on how they verified the debt the customer service representative advised that they don't half verify anything that they are reporting and took it upon herself to dispute it again I received another letter in XX/XX/XXXX advising that the account that is being reported as accurate so I then again mailed another dispute or around XX/XX/XXXX and have not received nothing back
Frequently Asked Questions
What is Complaint #5826830 about?
Complaint #5826830 was filed against Experian Information Solutions INC. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Problem with a company's investigation into an existing issue. It was received by the CFPB on 2022-07-30T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.