Payday loan, title loan, or personal loan -- Charged fees or interest you didn't expect -- Complaint #5826380
Complaint Overview
Complaint ID: 5826380
Company: Minto Financial DBA Minto Money
Product: Payday loan, title loan, or personal loan
Sub-Product: Installment loan
Issue: Charged fees or interest you didn't expect
State: New Jersey
ZIP Code: 08057
Date Received: 2022-07-30T12:00:00-05:00
Date Sent to Company: 2022-07-30T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I was behind on some bills in XXXX so I searched online for loans from companies like XXXX who have fair lending policies. Minto was recommended so I applied and was approved for {$1200.00}. Neither the annual percentage rate for this loan nor the repayment amount was written upfront on the screens for this loan application online when you get the message your approved. It wasn't until after I signed and received the loan that I saw the repayment agreement buried in the loan forms emailed to me. I have paid over {$1200.00} at this point and the loan agreement says the repayment amount is {$7500.00}
Frequently Asked Questions
What is Complaint #5826380 about?
Complaint #5826380 was filed against Minto Financial DBA Minto Money regarding Payday loan, title loan, or personal loan specifically about Charged fees or interest you didn't expect. It was received by the CFPB on 2022-07-30T12:00:00-05:00.
How did Minto Financial DBA Minto Money respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Payday loan, title loan, or personal loan) and describe your issue in detail.
Can I see other complaints against Minto Financial DBA Minto Money?
Yes, visit the Minto Financial DBA Minto Money company profile at readthecomplaint.com/company/minto-financial-dba-minto-money to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.