Credit reporting, credit repair services, or other personal consumer reports -- Problem with a credit reporting company's investigation into an existing problem -- Complaint #5824057
Complaint Overview
Complaint ID: 5824057
Company: Transunion Intermediate Holdings, INC.
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a credit reporting company's investigation into an existing problem
Sub-Issue: Was not notified of investigation status or results
State: Texas
ZIP Code: 761XX
Date Received: 2022-07-29T12:00:00-05:00
Date Sent to Company: 2022-08-03T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
XXXX XXXX fraudulently reported a debt from XXXX XXXX XXXX, amount {$650.00}. I contacted XXXX XXXX today - XXXX - to inquire about this account. They stated that they sent out 1 letter on XXXX. When I informed XXXX that I had not received this letter, they informed me that it went to the wrong address. When I asked why they would then report it to TransUnion on XXXX, the representative claimed that they do not report to the credit bureaus. I told her that I had contacted TransUnion, who informed me that this was reported by XXXX. She still claimed that they do not report to the bureaus ; so I asked her if they didn't report it and TransUnion did not, how did it get on my credit report. Her response was that I should file a police report and immediately disconnected the call.
Frequently Asked Questions
What is Complaint #5824057 about?
Complaint #5824057 was filed against Transunion Intermediate Holdings, INC. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Problem with a credit reporting company's investigation into an existing problem. It was received by the CFPB on 2022-07-29T12:00:00-05:00.
How did Transunion Intermediate Holdings, INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Transunion Intermediate Holdings, INC.?
Yes, visit the Transunion Intermediate Holdings, INC. company profile at readthecomplaint.com/company/transunion-intermediate-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.