Credit card or prepaid card -- Getting a credit card -- Complaint #5823755
Complaint Overview
Complaint ID: 5823755
Company: Bread Financial Holdings, INC.
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Getting a credit card
Sub-Issue: Card opened as result of identity theft or fraud
State: New York
ZIP Code: 11706
Date Received: 2022-07-29T12:00:00-05:00
Date Sent to Company: 2022-07-29T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XX/XX/XXXX, I was made aware via incoming mail that a BJs visa master card has been opened and established under my name ( balance amount : {$4300.00} ). I did not apply, sign for or authorize the creation of this account and further am not responsible for any of the charges made to said account. On XX/XX/XXXX, I dialed the number listed on the statement and informed representative XXXX XXXX XXXX in the fraud department of what had occurred ( phone numberXXXX ). I was informed by XXXX that they froze and canceled the account today ( XX/XX/XXXX ). Furthermore, I went to the XXXX XXXX Police Department ( 3rd Precinct ) and filed out an identity theft report ( CC # : XXXX ). Please advise on next steps with regard to this matter.
Frequently Asked Questions
What is Complaint #5823755 about?
Complaint #5823755 was filed against Bread Financial Holdings, INC. regarding Credit card or prepaid card specifically about Getting a credit card. It was received by the CFPB on 2022-07-29T12:00:00-05:00.
How did Bread Financial Holdings, INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Bread Financial Holdings, INC.?
Yes, visit the Bread Financial Holdings, INC. company profile at readthecomplaint.com/company/bread-financial-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.