Checking or savings account -- Problem with a lender or other company charging your account -- Complaint #5820815
Complaint Overview
Complaint ID: 5820815
Company: Finco Services INC DBA Current
Product: Checking or savings account
Sub-Product: Checking account
Issue: Problem with a lender or other company charging your account
Sub-Issue: Transaction was not authorized
State: Oregon
ZIP Code: 97304
Date Received: 2022-07-28T12:00:00-05:00
Date Sent to Company: 2022-07-28T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
So I found out Oregon has a one time XXXX assistance check well mine went to a debit card bank account I DONT USE called current I reported numerous charges by XXXX which I own a XXXX XXXX phone not an XXXX XXXX they spent 6 days on my dispute and said I did all the charges I explained to them how an old phone was stolen months ago and back they they were asked to shut my account down they didn't. So now I lost out on almost the full XXXX because they didn't properly check. I called police still waiting for a call back from them for a case number but I don't even have much to go on. Current card company said they could reissue me a new virtual card. That was all that was done the charges total tons of money and in order to file a dispute I need new evidence which I have non they refuse to tell me where my account is logged into or any other important information I might need. They refuse to file an appeal with no new evidence but yet won't give me any information. That was to pay my back rent which I have been fighting the eviction for almost a month and nothing was done to help me.
Frequently Asked Questions
What is Complaint #5820815 about?
Complaint #5820815 was filed against Finco Services INC DBA Current regarding Checking or savings account specifically about Problem with a lender or other company charging your account. It was received by the CFPB on 2022-07-28T12:00:00-05:00.
How did Finco Services INC DBA Current respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Finco Services INC DBA Current?
Yes, visit the Finco Services INC DBA Current company profile at readthecomplaint.com/company/finco-services-inc-dba-current to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.