Debt collection -- Communication tactics -- Complaint #5818028

Complaint Overview

Complaint ID: 5818028

Company: Bread Financial Holdings, INC.

Product: Debt collection

Sub-Product: Credit card debt

Issue: Communication tactics

Sub-Issue: Frequent or repeated calls

State: Missouri

ZIP Code: 657XX

Date Received: 2022-07-27T12:00:00-05:00

Date Sent to Company: 2022-07-27T12:00:00-05:00

Company Response: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I am less that 30 days behind on payment due to husband switching jobs. Payment was due on XXXX of this month it is now XXXX of same month. They have called me XXXX times in the last 7 days with number listed in complaint and XXXX times with the number restricted ( yes same company, I answered the last call and they verified ). I could understand if I had a history of late payments. I do not. I could understand if I were over 30 days on my payment, but I am not and will be paying the entire amount of payment and the next payment upon husbands first check at new job on the XXXX.

Frequently Asked Questions

What is Complaint #5818028 about?

Complaint #5818028 was filed against Bread Financial Holdings, INC. regarding Debt collection specifically about Communication tactics. It was received by the CFPB on 2022-07-27T12:00:00-05:00.

How did Bread Financial Holdings, INC. respond to this complaint?

The company responded with: "Closed with non-monetary relief". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against Bread Financial Holdings, INC.?

Yes, visit the Bread Financial Holdings, INC. company profile at readthecomplaint.com/company/bread-financial-holdings-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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