Debt collection -- Attempts to collect debt not owed -- Complaint #5817856
Complaint Overview
Complaint ID: 5817856
Company: Synter Resource Group, LLC.
Product: Debt collection
Sub-Product: Other debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt is not yours
State: Wisconsin
ZIP Code: 531XX
Date Received: 2022-07-27T12:00:00-05:00
Date Sent to Company: 2022-07-27T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
XXXX originally said I owed a debt. It appeared what happened was they charged a commercial shipping charge on my personal account. ( I am an individual and I explained you are charging me for commercial shipping between two companies I do not know. ) The debt was for XXXX and I contacted XXXX and explained that they were not legitimate charges. I received 2 different letters from XXXX in the past and each time I contacted XXXX. The charges were for a commercial business. I explained - I am an individual that resides at a residential address. These services were never requested by me or provided by XXXX. This was communicated twice to XXXX immediately upon receiving the notices. I was assured that their error would be corrected, and it would be removed from my account. XXXX failed to follow through on their promise and I have now received a demand letter with the same information. I received 2 Demond letters for the same debt. One each from the following companies ; XXXX XXXX XXXX XXXX XXXX dated XX/XX/2022 XXXX XXXX XXXX, XXXX XXXX XXXX XXXX XXXX VA XXXX Synter Resource Group LLC XXXX dated XX/XX/2022 XXXX XXXX XXXX XXXX XXXX XXXX, SC XXXX
Frequently Asked Questions
What is Complaint #5817856 about?
Complaint #5817856 was filed against Synter Resource Group, LLC. regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2022-07-27T12:00:00-05:00.
How did Synter Resource Group, LLC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Synter Resource Group, LLC.?
Yes, visit the Synter Resource Group, LLC. company profile at readthecomplaint.com/company/synter-resource-group-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.