Credit reporting, credit repair services, or other personal consumer reports -- Problem with a credit reporting company's investigation into an existing problem -- Complaint #5817627
Complaint Overview
Complaint ID: 5817627
Company: Experian Information Solutions INC.
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a credit reporting company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: Delaware
ZIP Code: 19901
Date Received: 2022-07-27T12:00:00-05:00
Date Sent to Company: 2022-07-27T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
DEAR SIR, Experian is reporting a CHARGE OFF AS A outing standing BALANCE IN MY TOTAL which should not be added as a amount in my total balance. The total amount outstanding should not include a CHARGE OFF AMOUNT... ALSO, XXXX REFUSES TO ACCEPT MONTHTLY PAYENTS THEY WANT THE TOTAL CHARGE OFF ANOUNT, XXXX AND XXXX DOES NOT ADD THE CHARGE OFF TO THE OUTSTANDING CREDIT CARD BALANCE..XXXX I XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX CAN NOT AFFORD TO PAY A TOTAL AMOUNT OWNED, THE IRS SAYS THEY TOOK CREDIT FOR THE CHARGE ON THEIR TAXES ALREADY IN 2018 WHEN THE CHARGE OFF WAS FILED, PLEASE THIS CORREC THIS WITH EXPERIAN THEY ARE SO HARD TO DEAL WITH AND THEY DON'T REPORT FAIRLY. THANKING YOU FOR ALL THE HELP YOU CAN GIVE ME.
Frequently Asked Questions
What is Complaint #5817627 about?
Complaint #5817627 was filed against Experian Information Solutions INC. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Problem with a credit reporting company's investigation into an existing problem. It was received by the CFPB on 2022-07-27T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.