Debt collection -- Written notification about debt -- Complaint #5817452
Complaint Overview
Complaint ID: 5817452
Company: The Phoenix Recovery Group
Product: Debt collection
Sub-Product: I do not know
Issue: Written notification about debt
Sub-Issue: Didn't receive enough information to verify debt
State: Georgia
ZIP Code: 30016
Date Received: 2022-07-27T12:00:00-05:00
Date Sent to Company: 2022-07-27T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I previously disputed this debt, which was removed from my credit report. Phoenix Recovery Group said the following in their response to complaint number XXXX, " The consumer is acting deceptively. Attached are 2 metered mailings sent to the consumer that were never returned and presumed received. '' My response was, " Where are the attachments? Didn't the CFPB notice they were missing making the debt unverified still ''.
Frequently Asked Questions
What is Complaint #5817452 about?
Complaint #5817452 was filed against The Phoenix Recovery Group regarding Debt collection specifically about Written notification about debt. It was received by the CFPB on 2022-07-27T12:00:00-05:00.
How did The Phoenix Recovery Group respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against The Phoenix Recovery Group?
Yes, visit the The Phoenix Recovery Group company profile at readthecomplaint.com/company/the-phoenix-recovery-group to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.