Money transfer, virtual currency, or money service -- Fraud or scam -- Complaint #5817324
Complaint Overview
Complaint ID: 5817324
Company: Paypal Holdings, INC
Product: Money transfer, virtual currency, or money service
Sub-Product: Virtual currency
Issue: Fraud or scam
State: New York
ZIP Code: 117XX
Date Received: 2022-07-27T12:00:00-05:00
Date Sent to Company: 2022-07-27T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I bought an item through PayPal and the transaction looked shady. I notified PayPal and they said they could do nothing about it and closed the dispute leaving with out my {$99.00} and item that was never delivered but sent to an unknown address in XXXX, NY. I reached out again to tell them the item was never received but sent to an unknown address and still received no help. I just want my money back. You'll see " PAYPAL *XXXX '' on your card statement. {$99.00} Shipped to XXXX XXXX XXXX XXXX XXXX XXXX XXXX, NY XXXX United States Have you received this order? XXXX XX/XX/2022, Sent by XXXX Status : Shipped Transaction ID XXXX Contact info Note Thank you for completing your Order # XXXX on our Online service store! Please check and complete the payment. We will confirm your payment and shall notify your soon If you have any questions, please contact us. We are looking forward to your feedback Details Sent to {$99.00} Total {$99.00}
Frequently Asked Questions
What is Complaint #5817324 about?
Complaint #5817324 was filed against Paypal Holdings, INC regarding Money transfer, virtual currency, or money service specifically about Fraud or scam. It was received by the CFPB on 2022-07-27T12:00:00-05:00.
How did Paypal Holdings, INC respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Paypal Holdings, INC?
Yes, visit the Paypal Holdings, INC company profile at readthecomplaint.com/company/paypal-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.