Checking or savings account -- Opening an account -- Complaint #5813335
Complaint Overview
Complaint ID: 5813335
Company: Discover Bank
Product: Checking or savings account
Sub-Product: Other banking product or service
Issue: Opening an account
Sub-Issue: Account opened as a result of fraud
State: Washington
ZIP Code: 98208
Date Received: 2022-07-26T12:00:00-05:00
Date Sent to Company: 2022-07-26T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
I recently recieved a notice from the DISCOVER, Bank Customer Service. It indicated that they had recieved a application, on my behalf, to open a Discover Bank Account. It inidcated that the application has been cancelled as of the date XX/XX/2022. I contacted Discover and the customer service indicated that someone indeed tried to open a account on my behalf, but could not provide the necessary detatils to continue. I told them that i have never asked for a Discover Bank Account and that whoever is trying to do this is commiting fraud. Im sure there is other data in Discovers records, from the person who tried to open an account. What can I do?
Frequently Asked Questions
What is Complaint #5813335 about?
Complaint #5813335 was filed against Discover Bank regarding Checking or savings account specifically about Opening an account. It was received by the CFPB on 2022-07-26T12:00:00-05:00.
How did Discover Bank respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Discover Bank?
Yes, visit the Discover Bank company profile at readthecomplaint.com/company/discover-bank to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.