Debt collection -- Attempts to collect debt not owed -- Complaint #5812675
Complaint Overview
Complaint ID: 5812675
Company: Navy Federal Credit Union
Product: Debt collection
Sub-Product: Other debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt is not yours
State: Georgia
ZIP Code: XXXXX
Date Received: 2022-07-26T12:00:00-05:00
Date Sent to Company: 2022-07-26T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have been actively speaking with people for over two years trying to resolve this issue I have Recently spoken with XXXX in the fraud department for XXXX because I have sent in FTC reports, as well as police reports proving these accounts are fraudulent and I have yet to get a fair resolution it has been well over 90 days since i have spoken with XXXX and all of these accounts have inaccurate information, its unverifiable, and they are also violating 15 U.S. code 1692g ( 4 ) validation of debt ; 15 U.S. code 1681 ( b ) they are violating plenty of my consumer rights. XXXX and XXXX have worked quickly to remove the accounts, only XXXX have not removed the fraudulent accounts.
Frequently Asked Questions
What is Complaint #5812675 about?
Complaint #5812675 was filed against Navy Federal Credit Union regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2022-07-26T12:00:00-05:00.
How did Navy Federal Credit Union respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Navy Federal Credit Union?
Yes, visit the Navy Federal Credit Union company profile at readthecomplaint.com/company/navy-federal-credit-union to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.